Facilities

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We have a lowered service area at the bar that's to the left hand side of the stage in the main auditorium and our bar staff will be happy to assist you. Bars on the upper level are just to the rear and on a raised area, accessible by a couple of steps. We will be happy to help you with any service you may need. 

Ticketmaster is our official booking partner. You can book online or call them on 0844 477 2000 (calls cost 7p per minute, plus your network charge).

You can also book in person, our box office opening times at O2 Ritz Manchester are 12 noon to 2pm, Monday-Friday. 

Opening times will be different on bank holidays, so do check. 

We have bars, a cloakroom to leave your stuff and if you’re visiting us for the first time, just ask any of our friendly staff to show you the way. Please try and travel light as cloakroom facilities are limited, so if you really need to bring a bag, please make sure that it is small (laptop size or small handbag).

On ground level, there’s an accessible toilet in the auditorium, house left, controlled by a RADAR key that staff will provide access to if needed. Other toilets are available in the venue in the basement and upper level of the the venue. 

We have a medics room at O2 Ritz Manchester, but if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in advance. Just get in touch.

If there is merchandise for sale, it is usually found at the rear of the main auditorium, so please ask our staff if you need any assistance.